Returns

Product Guarantee

We guarantee all our products. You may return any item purchased from BodyBio for any reason for an exchange or refund.

RETURNS:

Returns will be accepted up to 60 days from the date you received it.
After 60 days, returns will not be accepted.

Unopened Product:

• A full refund will be issued for the cost of the product if the item is returned within 60 days of receipt.

Opened Product:

• A store credit will be issued for the cost of the product if the item is returned in an open condition within 60 days of the date of receipt.
• Store credits expire one year after the date of issuance. 

You can download our return form and instructions here.

*Failing to complete the return form may delay the processing of your return. 

Please ship the product and return form to:

BodyBio, Inc
Attn: Returns Department
45 Reese Rd
Millville, NJ 08332

Please email help@bodybio.com for a return shipping label in the US. If you choose to return the product on your own, BodyBio will not reimburse return shipping costs. BodyBio does not offer return labels or reimbursement for return shipping costs outside the US. We apologize for the inconvenience.   

Questions?

Our customer service staff is ready to help you. Please call 1-888-320-8338,
Monday - Thursday 8:00 AM - 5:00 PM EST, Friday 8:00 AM – 4:00 PM EST, or email help@bodybio.com.